How to Install the YourMedSoft Mobile App (PWA)
Step-by-step instructions for installing the YourMedSoft Progressive Web App (PWA) on iOS, Android, and Desktop for lightning-fast, offline-capable access to shifts and scheduling.
YourMedSoft is built as a Progressive Web App (PWA), meaning it bypasses the traditional App Store. You install it directly from your mobile browser (Safari on iOS, Chrome on Android) by tapping "Add to Home Screen". This provides instant offline access, zero background battery drain, and real-time Cures Act EVV tracking without taking up gigabytes of storage.
What You Need Before Starting
- A device with an active internet connection (for initial install)
- Safari (for iOS/iPhone users) or Google Chrome (for Android/Desktop users)
Step-by-Step Instructions
For iPhone/iPad (iOS) Users
Apple requires you to use the built-in Safari browser to install apps from the web. Open Safari and navigate to your agency's YourMedSoft portal login page. Tap the Share button (the square with an arrow pointing up) at the bottom of the screen. Scroll down the menu and tap "Add to Home Screen".
For Android Users
Open Google Chrome and navigate to your YourMedSoft portal. A prompt may automatically appear at the bottom of the screen asking if you want to install the app. If it doesn't, tap the three-dot menu icon in the top right corner and select "Install App" or "Add to Home screen".
Automate Your Healthcare Staffing Operations
YourMedSoft unifies scheduling, GPS time tracking, credentialing, and facility invoicing into one modern platform for healthcare agencies.
For Desktop (PC/Mac) Users
Open Google Chrome or Microsoft Edge and log in to your portal. In the URL address bar, look for an install icon (usually a small monitor with a downward arrow) on the far right side. Click it and select "Install". The app will now run in its own dedicated window, separate from your browser tabs.
Pro-Tips & Best Practices
- The app updates automatically in the background. You never have to go to an App Store to download the latest version.
- Once installed, the app caches crucial shift and facility data, allowing you to view your schedule even in areas with poor cellular reception (like hospital basements).
Troubleshooting & Operational Edge Cases
Issue: I don't see the "Add to Home Screen" option on my iPhone.
Operational Resolution: You are likely using Chrome or Firefox. Apple strictly restricts this feature to their own Safari browser. Open Safari, type in your portal URL, and try again.
Issue: The app icon is blank or missing.
Operational Resolution: Delete the bookmark from your home screen, clear your browser cache, and repeat the installation steps.
Frequently Asked Questions & Troubleshooting
Why isn't the YourMedSoft app in the Apple App Store or Google Play?
By distributing YourMedSoft as a Progressive Web App (PWA), we bypass Apple and Google's 30% revenue taxes and lengthy review processes. This allows us to push critical compliance updates (like Joint Commission changes or EVV mandates) instantly to all users, while keeping our software costs significantly lower for your agency.
Do I need an internet connection to use it?
You need an internet connection to install the app and sync new shifts. However, once installed, the PWA intelligently caches your upcoming schedule, active facility details, and past timesheets. This means you can open the app and view your shifts entirely offline.
Will this drain my battery in the background?
No. Unlike native apps that constantly ping GPS and run heavy background processes, PWAs are sandboxed by your operating system. They only consume significant power when actively open on your screen.
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